Disability advocacy
There are some kinds of disability advocacy that we don’t do – and sometimes you want to speak to someone sooner than you can chat to us!
Check out some of these options:
General
Disability Advocacy Support Helpline, which is part of Disability Gateway
- Call 1800 643 787 or email disabilitygateway@benevolent.org.au.
Children and young people
If you are looking for advocacy support for children and young people between the ages of 12 and 25, you can contact the Youth Disability Advocacy Service (YDAS).
For children under the age of 12, the Association for Children with a Disability (ACD) provides advocacy support.
NDIS - external reviews / ART
If you are looking for advocacy support for an external NDIS review (through the Administrative Review Tribunal / ART) you can find a full list of advocacy organisations funded to provide ART support here. You can filter the list by state.
Reach out as soon as possible after you have lodged your review, as there can be a wait.
Other supports and services
As a disability advocacy service, there are some areas and types of support that we unfortunately can’t help with.
The Department of Families Fairness and Housing has a fairly comprehensive list of a range of different support services here.
We’ve also put together this list of alternative services as a starting point if you’re looking for something we can’t do.
Crisis support (If you are in immediate danger or there is an emergency, please call 000).
If you are in immediate danger or there is an emergency, please call 000.
If you are in crisis, but not in immediate danger and it is not an emergency, some options include:
- Contacting a crisis line.
- Contacting a family violence helpline.
- Accessing your nearest Mental Health and Wellbeing local.
- Accessing an Alternative to Suicide space
- Requesting a call from the Roses in the Ocean peer warmline or accessing a community-led safe space.
Housing and Homelessness
- If you have an issue with your landlord, check out Tenant’s Victoria’s resources and services.
- If you have a private rental agreement and have not yet lost your housing (or you have lost housing but would be able to sustain a private rental if you could secure it) please contact your local Tenancy Assistance and Advocacy Program provider as soon as possible.
- If you live in public or community housing, and need some additional support, you can contact Tenancy Plus.
- You can find your local homelessness access point here.
- LGBTQIA+ people may be able to access services through Pride in Place.
Legal advice
For involvement with Child Protection, where the matter has not yet reached court, you may wish to contact the Independent Family Advocacy and Support service.
For free legal advice on a range of issues, you can contact Victoria Legal Aid or use the Find a Community Legal Centre tool to find legal aid near to you.
Finances and material aid
- You can use Ask Izzy to find local material aid, like food parcels and pharmacy vouchers.
- Community Information and Support Victoria (CISVic) may be able to connect you with a local service
- You can access free financial counselling through Financial Counselling Victoria and the National Debt Hotline
- Neighbourhood Houses may be able to connect you with a local service.
- If you have a concession card, you are eligible for a range of allowances, discounts, and services; you can see an overview here.
- Your local community health service may offer social work services.
- If you are between the ages of 18 and 25, you may be able to get some assistance through a youth service; you can see if your local council offers youth services, or check out your nearest Headspace.
Case management and care navigation
- Community Information and Support Victoria (CISVic) sometimes offer short-term case management, and may be able to connect you with a local service
- Your local community health service may offer social work services.
- If you are between the ages of 18 and 25, you may be able to get some assistance through a youth service; you can see if your local council offers youth services, or check out your nearest Headspace.
- If you are 65 or older (50 or older, if you are Aboriginal and Torres Strait Islander), and eligible for My Aged Care, you can work with a care finder.
